Refund Policy

Each of our clean, cruelty-free, Australian made skin care products are created and packaged with great care and attention to detail.

We are unable to offer refunds or returns on our products due to hygiene and safety standards. If you have received the wrong item, make sure you contact us at info@rachelranger.com.au within 5 days of receiving the product.

If you are unsure as to whether or not our range it suitable for you, we recommend that you trial our Trial/Travel Kit initially as we can not offer refund for change of mind purchases.

Our RR Gua Sha Lifting & Sculpting Tools are a natural crystal which means they all very in shape, size and colour. Please note we can not offer exchanges on crystals due to colour, shape and size preferences.